SOCIAL MEDIA + MARKETING COORDINATOR
WHO WE’RE LOOKING FOR
We’re looking for a creative, resourceful and proactive get-things-doner to join our small team. As Creativ’s Marketing Coordinator, this person is equally skilled at strategic content creation and project management. They are the glue between planning and execution, and essential in helping our team exceed expectations through our work as local marketers for our clients.
WHO WE ARE
We’re doers. We make things happen, and always from a place of service to our clients and to each other. We move fast, but we have fun and we’d rather eat dirt than take ourselves too seriously. Our work though - it's serious business. We do what it takes so the work can speak for itself.
Our Values
Lead with empathy.
Words matter.
Deliver value.
Take the extra step to surprise + delight.
Do more with less - always be resourceful but never cut corners and always deliver excellence.
WHO YOU ARE
You are resourceful, organized, an excellent communicator and unapologetically empathetic. You are a problem solver with a head for business, and as meticulous as you are creative. You love the thought of being a critical piece of something bigger than yourself -- both being able to influence it and learn from it is equally exciting to you.
As for your work, you know that every piece of content published on behalf of a local business is instrumental to the bigger picture -- that you are representing real, hard working people in our local community who have given their life, time, and money to grow their businesses. You don’t take this lightly. You know that marketing with intention and social media have the incredible potential to bring people together through authentic communication and shared experiences, so everything you do in your work is strategic, thoughtful, and adds value.
YOUR ROLE AS MARKETING COORDINATOR
This is a key support role within our agency, responsible for keeping our team organized and our work on track. While you will work with our team to plan and schedule social media content, execute email campaigns, and maintain brand consistency across the board, your real super power is ensuring our team is always prepared and our clients know the work we are doing on their behalf. Acting as both a detail-oriented marketer and a reliable point of contact for clients, you play a vital role in ensuring smooth execution and strong client relationships. You thrive in a fast-paced, collaborative environment and are comfortable juggling multiple brands, platforms, and priorities with flexibility and focus.
WHAT YOU’LL DO
Own the details: Manage social media calendars, post content, and keep multiple client projects on track.
Oversee content creation, scheduling, and publishing across various client accounts.
Support execution: Schedule social media posts, emails, and other marketing deliverables.
Collaborate with clients: Coordinate monthly client visits and calls, keep track of upcoming content needs the team will need to gather, share calendars with clients and build strong, professional relationships with them.
Stay on-brand: Ensure all content matches each client’s voice, tone, and branding principles before it’s scheduled.
Write copy and ensure all posts are written in the correct brand tone, free of grammatical or factual errors, are optimized for channel engagement, and are successfully published daily for all assigned properties
Track performance: Monitor engagement and analytics and flag trends or opportunities for optimization on a monthly basis.
Keep us moving: Help streamline processes and keep internal systems (calendars, content folders, communication) organized.
Proactively community manage and monitor assigned clients’ social media activities for opportunities to consistently engage with and grow their community
Respond to tagged posts, share stories, reply to comments, interact with other accounts for each client daily, across all platforms
Uphold Creativ’s values in everything you do in your role
YOU’LL THRIVE HERE IF YOU:
Have experience managing and growing social media communities for local, experience-driven businesses.
Are a confident writer that understands the nuances of brand voice and creating content for various audiences.
Can juggle multiple projects without dropping balls.
Love a good checklist and take pride in crossing things off it, because organization is your love language.
Are resourceful, adaptable, and ready to jump in wherever needed.
Naturally take initiative in your work and know how to independently manage your time and systems to set yourself up for success.
Enjoy being part of a resourceful team that has each other’s backs.
Stay on top of industry trends, changes to the digital landscape, pop culture and what’s trending in our communities because being in the know helps you relate to various audiences you manage.
Live for a Google Doc, have experience with Mailchimp and know how to be successful on Instagram, TikTok, Facebook Business Manager, Meta Ads Manager
Understand how proactively communicating with clients adds value to our work.
This full-time role is not remote and based in Charleston, SC. Must be able to travel regionally and work occasional nights and weekends.
Pay commensurate with experience.
